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The place was great in the beginning. A hand pay every few trips was normal for me. I would bring $300 -$600 and win about 80 % of the time. Having to wait for a hand pay took 30 to 45 min. Because attendants were busy paying other jackpots. NOW. The place sucks really...
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1.6
#1235974
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Someone understanding a beer on a slot machine in the G bar who had went to the bathroom and a random person playing credits on that machine involuntarily not paying attention...Bobby who took control, in the aftermath, I'd like to believe didn't take proper...
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#1233859
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Today around 4pm we went to loose money to Graton! I asked my husband to go in and I will follow him in 15 minutes as I was very sleepy and wanted to sit in our car to relax then go. The yellow shirt bicycle person came to my door saying I cannot be seated in my car...
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1.0
#1224891
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Over a year ago I went to Graton casino for a quick stop while my friend went to do a errand. I played my money was waiting to leave and sitting on a machine while waiting for my hot chocolate. A security manager walked up with security behind and he asked me for my...
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Anonymous
SFlocal

You’re not alone! I was kicked out after being harassed by a security guard for having a glass of wine during last call. I was told I had 45 minutes to drink it, but the secur...

Anonymous
Anonymous

Oh, dear. There has got to be more to this story. As Judge Judy likes to say “If it doesn’t make sense, it’s usually not true.”

1.0
I didn't like
  • Service is so rude and no manner
#1167263
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Graton Resort And Casino - Complaints on poorly run promotions.

1/7/18. When I arrived at 4:30pm to go to ballroom to pick up my nautical bag, stood in for 30 minutes, then I was told I need to play 1000 points, when I reached 1000 plus points, I returned to the ballroom at 6:30 pm and was told run out of merchandise. I WAS PISSED!!!!
#1164368
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I was asked to leave the premisis for no reason except something about a tattoo policy saying that if its gang related I could be asked to leave with no cause other than that
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Anonymous
Becky

Wow! Oh my gosh! The same thing happened to my boyfriend just a few months ago and we weren’t doing anything wrong!! He was quietly standing there waiting for me to come out o...

1.0
#1111640
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Graton Resort And Casino - Worst casino in california

Lose lose lose lose lose, how does a bonus wheel always hit the lowest possible denomination 6 times in a row....its rigged....unless Math is a myth... ...period
2.6
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Customer service
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Diversity of Products or Services
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#1109705
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Graton Resort And Casino - Sucks to gamble and always leave broke

Went to Graton casino to gamble and MAYBE win something but not at Graton. In hopes to win i spent 300 dollars and won nothing. Ive been going to Graton since they opened and still ive won nothing at Graton..
#1108908
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Graton Resort And Casino - Graton casino,, where the word "WILD" means just the opposit

Upon many nites at Graton casino, and trying to possibly win something,,and have gotten used to the 0 pay-outs upon a win. Machine makes alot of noise but u win nothing and when u hit wild it gives u less instead of double and why ?????
1.3
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Customer service
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Diversity of Products or Services
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Staff
Value for money
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#1102117
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I don't even know where to begin.... I am a Platinum player and usually gamble around $3,000 - 6,000. Every month I am awarded money and usually it's between $450 awarded every 3 days down to $75 every 3 days. I have noticed a few times that my bonus play was not on my...
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Anonymous
Anonymous

They know which machines your players card is being used on.. if that's what was really going on they should be able to busy somebody.. I think they r just ripping you off

2.1
#1098441
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