Customer service

My friend who's been gambling at Graton for years was just told he was trespassing and asked to leave because of a tattoo on his wrist that he got at 15 yrs old.(now 42)... They claim it's gang related but it's not. And instead of being asked to cover it up he was kicked out

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jul 31, 2017.
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I was banned from there last week for nothing I am a gang member from San Diego Mwasnt doing nothing got kicked out for no reason

Eureka, California, United States #1356978

I also just today, got kicked out and banned from there as I was waiting for my BF to check in to the hotel. We have stayed there many times (for free, my BF gets them free) and we go there a lot.

They also said my tattoo was gang related. I am a 53 yr old woman with my initials (SS) tattooed on my breast. I have never been in a gang, I have never even been arrested!

And, I am not even white! It must be some new thing they are doing.

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