Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
Value for money

Graton resort and casino allows drunk guests to harass other guests with no consequences steal their money right out of the machine and a formal complaint have to be made to get your money back. They also have a rest me three times about my service dog when there's 15 dogs in the place that I doubt Are all service dogs.

They also asked to see his paperwork which I show them which is illegal for them to do. Tonight they kicked me in my service dog out for arguing as I explained to them this was the third time I have been harassed And that it was illegal for them to ask for his paperwork or to discriminate against me the ADA will be contacted and I complaint will be filed.

Product or Service Mentioned: Graton Resort And Casino Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from May 13, 2017.
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