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Over a year ago I went to Graton casino for a quick stop while my friend went to do a errand. I played my money was waiting to leave and sitting on a machine while waiting for my hot chocolate. A security manager walked up with security behind and he asked me for my...
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Anonymous
Anonymous

Oh, dear. There has got to be more to this story. As Judge Judy likes to say “If it doesn’t make sense, it’s usually not true.”

1.0
I didn't like
  • Service is so rude and no manner
#1167263
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Graton Resort And Casino - Complaints on poorly run promotions.

1/7/18. When I arrived at 4:30pm to go to ballroom to pick up my nautical bag, stood in for 30 minutes, then I was told I need to play 1000 points, when I reached 1000 plus points, I returned to the ballroom at 6:30 pm and was told run out of merchandise. I WAS PISSED!!!!
#1164368
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Graton Resort And Casino - Tattoo discrimination

I was asked to leave the premisis for no reason except something about a tattoo policy saying that if its gang related I could be asked to leave with no cause other than that
1.0
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Diversity of Products or Services
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#1111640
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Graton Resort And Casino - Worst casino in california

Lose lose lose lose lose, how does a bonus wheel always hit the lowest possible denomination 6 times in a row....its rigged....unless Math is a myth... ...period
2.7
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Diversity of Products or Services
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#1109705
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Graton Resort And Casino - Sucks to gamble and always leave broke

Went to Graton casino to gamble and MAYBE win something but not at Graton. In hopes to win i spent 300 dollars and won nothing. Ive been going to Graton since they opened and still ive won nothing at Graton..
#1108908
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Graton Resort And Casino - Graton casino,, where the word "WILD" means just the opposit

Upon many nites at Graton casino, and trying to possibly win something,,and have gotten used to the 0 pay-outs upon a win. Machine makes alot of noise but u win nothing and when u hit wild it gives u less instead of double and why ?????
1.4
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
#1102117
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I don't even know where to begin.... I am a Platinum player and usually gamble around $3,000 - 6,000. Every month I am awarded money and usually it's between $450 awarded every 3 days down to $75 every 3 days. I have noticed a few times that my bonus play was not on my...
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Anonymous
Anonymous

They know which machines your players card is being used on.. if that's what was really going on they should be able to busy somebody.. I think they r just ripping you off

2.3
#1098441
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My friend who's been gambling at Graton for years was just told he was trespassing and asked to leave because of a tattoo on his wrist that he got at 15 yrs old.(now 42)... They claim it's gang related but it's not. And instead of being asked to cover it up he was...
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Anonymous
sinsevil

I also just today, got kicked out and banned from there as I was waiting for my BF to check in to the hotel. We have stayed there many times (for free, my BF gets them free) ...

1.0
#1081742
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Graton resort and casino allows drunk guests to harass other guests with no consequences steal their money right out of the machine and a formal complaint have to be made to get your money back. They also have a rest me three times about my service dog when there's 15...
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1.0
#1046568
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Contact Graton Resort And Casino

Mailing Address:
288 Golf Course Drive West
Rohnert Park, California 94928
United States
Phone:
(855) 588-7100
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Graton Resort And Casino Products and Services

I have been harassed 3 times entering Graton with my service dog... even though I see so many dogs there and mine is actually a service dog. They even have asked me to see his paperwork which I show them which is illegal for them to do all three times they asked me...
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1.6
#1046566
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